The eLearn Podcast

What Is True Workflow Learning? With Conrad Gottfredson

January 16, 2024 Stephen Ladek, Principal eLearning Advocacy, Open LMS Season 3 Episode 17
The eLearn Podcast
What Is True Workflow Learning? With Conrad Gottfredson
Show Notes Transcript

Hello everyone! My name is Ladek and my guest for this episode is Dr. Conrad Gottfredson. Conrad is a founding partner and the Chief Learning Strategist at APPLY Synergies, an organization that specializes in helping learning professionals design, develop, maintain, and measure effective learning and performance support through the “5 Moments of Need” design methodology. His consulting firm specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet those five moments learning is most needed.

In this 'flowing' conversation Conrad and I discuss
00:00 › Start

6:09 › Modern Learning—How Conrad defines workflow learning, and how to identify moments where staff are learning in the flow of work

17:31 › Performing—Conrad provides recommendations about first steps to shift training towards actual performance improvements and behavior change

22:20 › Virtual Mentorship Delivery—Conrad gives his insights about both virtual reality for simulations and mentorship as a methodology to deliver information

32:38 › Z Learning—Conrad discusses whether or not he sees workforce changing at all, especially around expectations by Gen Z

38:24 › Get '5tarted'—We end with Conrad’s advice about how to get started with workflow learning immediately.

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This  is  the  eLearn  podcast.  If  you're  passionate  about  the  future  of  learning,  you're  in  the  right  place.  The  expert  guests  on  this  show  provide  insights  into  the  latest  strategies,  practices,
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a  company  leveraging  open  source  software  to  deliver  effective,  customized,  and  engaging  learning  experiences  for  schools,  universities,  companies,  and  government.  governments  around  the  world  since  2005.
Learn  more  at  OpenLMS .net.  Hi  there,  my  name's  Ladek,  and  my  guest  for  this  episode  is  Dr.  Conrad  Gottfredson.  Con  is  a  founding  partner  and  the  chief  learning  strategist  at  the  Five  Moments  of  Need,
an  organization  that  specializes  in  helping  learning  professionals  design,  develop,  maintain,  and  measure  effective  learning  and  performance  support  through  the  Five  Moments  Design  Method.  methodology.  Khan  is  also  a  founding  partner  and  the  chief  learning  strategist  at  Applied  Synergies,
a  strategic  consulting  firm  that  specializes  in  helping  learning  organizations  design,  develop,  and  measure  effective  learning  and  performance  support  strategies  to  meet  the  five  moments  of  learning  need.
In  this  flowing  conversation,  Khan  and  I  discuss  how  he  defines  what  is  workflow  learning  and  how  do  I  identify  moments  where  staff  are  learning  in  the  flow  of  work.  Conrad  then  provides  recommendations  about  first  steps  to  shift  training  towards  actual  performance  improvements  and  behavior  change.
Next  in  our  conversation,  Conrad  gives  his  insights  about  both  virtual  reality  for  simulations  and  mentorship  as  a  methodology  to  deliver  information.  We  then  have  Conrad  discuss  whether  or  not  he  sees  the  workforce  change.
at  all,  especially  around  expectations  by  different  generations  like  Gen  Z.  We  end  our  conversation  with  Conrad's  advice  about  how  to  get  started  with  workforce  learning  immediately.
And  remember,  we  record  this  podcast  live  so  that  we  can  interact  with  you,  the  listeners,  in  real  time.  So  if  you'd  like  to  join  the  fun  every  week  on  LinkedIn,  on  Facebook,  or  YouTube,  and  now  even  X  and  Instagram  as  well,
just  come  over  to  eithermagazine .com.  and  subscribe.  Now,  I  give  you  Conrad  Gottfredson.  Hello,  everyone.  Welcome  to  the  Elearn  podcast.  My  name  is  Ladek.  I'm  here  with  Conrad  Gottfredson.
How  are  you  today,  sir?  I'm  wonderful.  It's  great  to  be  with  you  and  to  be  able  to  talk  about  some  of  my  favorite  subjects.  Oh,  no,  I  know  this.
This  is,  I'm  really  excited  for  this  conversation.  Before  we  get  started,  though,  you  know,  we  have  guest  on  this  podcast  from  around  the  world.  Where  do  we  find  you  sitting  today?  - I  am  in  my  home  office  in  Alpine,
Utah,  just  south  of  Salt  Lake  City.  - Ooh.  - Yeah.  - So,  I'm  in  Middle  of  October.  - You  have  little  granite  mountains  all  around.  - Middle  of  October,
has  snow  already  fallen?  - No,  not  yet.  - Yeah.  So  in  the  high  country,  we've  had  no  fall.  I  was  in  a  up  in  the  mountains  the  other  day  and  ran  into  some  snow,
but  The  leaves  are  just  fallen  falling  from  the  trees  a  beautiful  color  here  right  now  That's  great  Um  as  I  do  for  everybody  who  comes  on  the  podcast  if  you  wouldn't  mind  could  you  take  you  know  the  next  couple  of  minutes  here?
And  just  if  anybody,  for  the  people  who  haven't  heard  of  you  yet,  could  you  just  kind  of  introduce  yourself  and  give  us,  you  know,  who  you  are  and  why  you're,  you  know,  why  you're  here  in  this,  in  this  learning  universe?  Well,
I'm,  I'm  an  old  guy.  I've  been  at  this  work  since  1984.  I  completed,  that's  when  I  completed  my  PhD  at  Brigham  Young  University  in  the  graduate  program  of  of  instructional  science,
the  instructional  psychology  and  technology,  but  it  was  a  three -pronged  graduate  program  looking  at  learning  research,  instructional  research,  learning  theory,
all  of  that.  Secondly,  evaluation  measurement,  and  third,  of  course,  is  instructional  design.
And  so,  And  so  that  took  me  into  the  real  world  job  in  1984,  where  I  came  face  to  face  with  the  realities  of  organizational  learning  and  realize  that  that's  very  different  from  institutional  learning,
you  know,  that  that  we  see  sometimes  the  academic  world.  And  so  I've